Informace k neplánovanému výpadku aplikace │ Bondster

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Information on unplanned application downtime

Information on unplanned application downtime

October 4, 2023 Announcements | For investors | News

Over the past few days, we’ve been rolling out several improvements to the Bondster investment platform. Unfortunately, during the deployment to the production environment with our partner IT company, unexpected problems occurred on the important functionalities of the platform, and therefore we proceeded to temporarily disable the user interface of the application. Currently, the application is already fully functional.

Our internal development team, together with a partner IT company, continuously improves the Bondster online platform to make it as user-friendly as possible for investors. When introducing innovations into practice, unexpected complications may exceptionally occur.

Unfortunately, this situation occurred on 10/3/2023 and as a result of this event, some investor transactions may not have been processed on that day. At the same time, we want to assure all investors that all funds from unprocessed transactions remained in investor accounts.

We have asked the affected investors by e-mail to check whether the transactions of 10/03/2023 have been completed. If a transaction was not completed, it must be performed again. Currently, our application is already running without errors.

We apologize for the complications and thank you for your patronage.

Team Bondster


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